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Terms

TERMS AND CONDITIONS OF USE

PURCHASING

Depending on availability, purchases may be made either directly through  HOUSEOFKAS.com  or through the assistance of our stores or personal shopping associates.

On-line purchases from this section of the website may be made by residents of the U.S., for delivery to clients in the continental U.S. If you are a resident of the United Kingdom, please contact info@kennykas.com to make your purchase. If you are a resident of France, please contact info@kennykas.com to make your purchase. If you are a resident of any other European country please contact info@kennykas.com to make your purchase. If you are a resident of Japan, please contact info@kennykas.com  to make your purchase. Indicate description of garments.

PRODUCT AVAILABILITY

KCI products available for purchase on-line are subject to availability. As necessary, we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order. Each client may make on-line purchases of up to four items per style, unless otherwise stated. If you would like to purchase additional quantities, a KCI sales assistant will be pleased to assist you via our contact page  or phone.

PRICING AND PAYMENT OPTIONS

While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. Title to any products you order on this website, and risk of loss or damage to products, passes to you on delivery of the products, provided that we have received payment in full for the products. Prices displayed on  the KCI website or HOUSE OF KAS  are quoted in U.S. dollars. KCI accepts the following forms of payment for on-line purchases:

Visa

Mastercard

American express

The transaction will be charged to your credit card only after we have verified your card details, received credit authorization, confirm stock availability, and your order is ready to be shipped. Your credit card will not be charged at the time you submit your order.

SALES TAX

KCI charges state, local and county taxes on on-line transactions, as required by applicable laws.

SHIPPING AND DELIVERY

For security reasons, KCI on-line purchases will require an Adult (21+) signature upon delivery. In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses, which are not secured by UPS.

All purchases are shipped via UPS. To estimate the total delivery time for your purchase, please allow one to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method (i.e. UPS next day, second-day, ground). Orders are processed and delivered Monday through Friday, excluding holidays. KCI cannot be responsible for unanticipated delays.

SHIPPING METHODS AND FEES

Next Day: $30.00

Second-day: $25.00

Ground: $10.00

TRACKING

A shipping confirmation with the tracking information is e-mailed to you as soon as your purchase has been shipped. If you have questions about the delivery of your purchase, a KCI sales assistant will be pleased to assist you via our contact page  or phone.

RETURN INFORMATION

Thank you for shopping at 127.0.0.1:4001/wordpress/. Please remember that the Return Policy described below applies to purchases completed only on kennykas.com or House of Kas , which services  orders shipped within the United States .

Merchandise must be returned within 30 days from the ship date to  1081 Wisconsin Ave. NW, Washington  for a refund. Please note that shipping costs will not be subject to refund. Merchandise must be unworn, with tags attached, and accompanied by the original  kennykas.com  invoice. Sale merchandise is final sale.

kennykas.com  reserves the right to refuse the return of any merchandise that does not meet return requirements. Refunds are made at the discretion of KAS Collection Inc..

RETURN BY MAIL

1- Indicate the reason code for return on your original  kennykas.com  invoice and include this invoice with the corresponding merchandise inside your package.

2- Attach the pre-paid UPS shipment label from your order paperwork to the exterior of your shipment packaging. Please take note of the UPS return tracking number for your records.

3- Drop your package off at a verified UPS location for delivery to our return facility.

Please allow 5-7 business days for returns to be processed.  kennykas.com  will contact customers by phone or email to confirm the arrival of returned merchandise.  kennykas.com  is not responsible for merchandise stolen or lost in transit to the KCI E-Commerce Store.

You may also contact  INFO@127.0.0.1:4001/wordpress/  for help to return any online purchase or also reach us directly at 1 800 399 0929.

EXCHANGE IN STORE

1- Merchandise brought to an KCI Boutique is subject to exchange only for product of equal value or more. No refunds or store credit will be issued at any KCI Boutique location. For refund, please see above return by mail instructions.

2- The original  kennykas.com  invoice must be presented at the time of exchange.

3- Men’s merchandise can only be exchanged at an House of KAS Boutique that carries the KCI Mens collection. The Exchange In Store policy does not apply to KCI outlet stores or any KCI affiliates.

QUESTIONS OR COMMENTS

We welcome comments and feedback about your  kennykas.com  experience. Please feel free to contact  CUSTOMERSERVICE@127.0.0.1:4001/wordpress/  Customer Service by email  or phone at 202-338-1949, Monday through Friday, 12:00pm to 6:00pm EST. Thank you again for choosing KAS Collection Inc..

CHANGES/CANCELLATIONS

If you wish to cancel or modify your order, please contact us at 202-338-1949, Monday-Friday, 12PM-6PM EST. We will make every effort to accommodate your request; however, once a product has left our premises for shipping, the purchase cannot be cancelled or modified until the product has been returned to us. In this case, please refer to our return policy and return your purchase once you have received it. If you would like to purchase a different product, please visit our website or contact a KCI on-line sales assistant.

GIFT-WRAP

Products purchased from KCI on-line arrive suitable for gift giving. Products are tissue wrapped and enclosed in a signature KCI package. Gifts will be shipped with a priceless invoice, necessary for any exchange.

GIFT CARDS

KAS Collection Inc. gift cards are available from $100 to $5000 and can be purchased in an  House of KAS Boutique  only. They are enclosed in a signature KAS Collection Inc. gift box tied with a satin ribbon.

KAS Collection Inc.  gift cards are redeemable for merchandise at any House of KAS owned store in the United States. They are not redeemable online at this time and cannot be redeemed for cash, except in those states that require redemption for cash. In addition, they should be safeguarded like cash, as they cannot be replaced if lost or stolen.KAS Collection Inc. is not responsible for unauthorized use of a gift card.

ALTERATIONS

Full-priced KCI products purchased from KCI on-line may be taken, along with the original sales slip, to a  House of KAS Boutique  for complimentary alteration service. For a complete listing of all  House of KAS Boutiques  in the U.S., please click on the Store Locations link located on the homepage of our website.

REPAIRS

KCI offers repair service for KCI products purchased on-line or in a  House of KAS  Boutique . We recommend you visit the original boutique of purchase for assistance with repairs. If you cannot bring the product to the  House of KAS Boutique  please contact us at the following email address customerservice@kennykas.com so that we may provide a more detailed repair assessment. Please be sure to include the repair request, your contact information, and original sales slip. All repair information and repair charge estimates will be sent to you once the assessment has been completed.

AUTHENTIC KCI GUARANTEE

KCI products are crafted with the highest quality materials, design and workmanship.

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